H

Heap

Analytics

Digital insights platform that automatically captures user behavior

FreemiumFree TrialBest for: medium
8
out of 10
Overall Score
Visit Heap

Last updated: January 2025

About Heap

Heap automatically captures all user interactions without manual event tracking. Great for retroactive analysis and teams wanting comprehensive behavioral data.

Pros & Cons

Pros

  • Auto-captures all events
  • Retroactive analysis possible
  • Session replay included
  • Good free tier
  • Easy implementation

Cons

  • Can be expensive at scale
  • Data can be overwhelming
  • Requires data governance
  • Some features need setup

Who is Heap for?

Perfect for

  • Teams wanting complete data
  • Retroactive analysis needs
  • Product experimentation

Not ideal for

  • Simple website analytics
  • Privacy-sensitive industries
  • Very high-traffic sites

Key Features

Web Analytics
Product Analytics
Heatmaps
Session Recording
Funnel Analysis
Privacy Focused
Real Time
Ab Testing
Data Retention
Varies
Custom Events
Auto-captured

Expert Verdict

Heap is a strong contender in its category. It excels in exceptional ease of use and comprehensive feature set. We particularly recommend it for teams wanting complete data.

Based on our hands-on evaluation
Final Score:8/10

Ready to try Heap?

Start your free trial today and see why Heap is trusted by thousands of businesses.

Free trial available
No credit card required
Top rated tool
Start Free TrialLearn More

* We may earn an affiliate commission when you visit Heap through our links. This doesn't affect our ratings or reviews.

Frequently Asked Questions

The value of Heap depends on your specific needs. Check our detailed pricing section and "Who is it for" section to see if it aligns with your requirements and budget.
Please check the pricing section above for current free trial availability. Trial terms may change, so we recommend visiting the official website for the most up-to-date information.
We've listed comparable analytics tools in the "Compare with Alternatives" section. Each alternative has similar capabilities but may excel in different areas.
Check the "Who is Heap for" section to see if small businesses are among the recommended user groups. We also indicate team size recommendations in our review.
Use our comparison feature to see detailed side-by-side comparisons with similar tools. We evaluate features, pricing, ease of use, and customer support for fair comparisons.

Detailed Ratings

Ease of Use8/10
Features9/10
Value for Money7/10
Customer Support7/10
Overall Score
8/10

Pricing

Free Tier Available

Free Trial Available

Try before you buy

Best for:

startupsmbenterprise

Team size:

medium

About This Review

M

Mike Chen

SaaS & Productivity Expert

10+ years helping teams find the right tools. Former PM at tech startups.

Last updated: January 10, 2025

Compare with Alternatives

M

Mixpanel

Freemium

8
A

Amplitude

Freemium

8.5
H

Hotjar

Freemium

8
P

PostHog

Freemium

8.5
M

Matomo

Freemium

7.5
View all Analytics tools