Pipedrive vs Salesforce: Which Is Better in 2026?
A detailed comparison to help you choose the right crm & sales tool for your needs.
Our Pick: Pipedrive (by a slight margin)
Pipedrive edges out with a slightly higher rating (8.5 vs 8)
Quick Comparison
| Aspect | P Pipedrive(Winner) | S Salesforce |
|---|---|---|
| Overall Rating | 8.5/10 | 8/10 |
| Starting Price | $14/mo | $25/mo |
| Free Plan | ||
| Free Trial | ||
| Best For | small | large |
| Ease of Use | 9/10 | 6/10 |
| Features | 8/10 | 10/10 |
| Value for Money | 8/10 | 6/10 |
| Support | 8/10 | 8/10 |
Overview
Pipedrive is a sales-focused CRM with an intuitive visual pipeline interface. Built to help sales teams close more deals with less manual work.
Salesforce is the enterprise CRM leader with unmatched customization, integrations, and scalability. Powers sales, service, and marketing for the world's largest companies.
Pricing Comparison
Better value: PipedrivePipedrive
Better ValueSalesforce
Features Comparison
| Feature | Pipedrive | Salesforce |
|---|---|---|
| Contact Management | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Email Templates | ||
| Sales Automation | ||
| Reporting | ||
| Mobile App | ||
| Api Access | ||
| Lead Scoring | ||
| Telephony | Via add-on | Via integration |
0
features unique to Pipedrive
0
features unique to Salesforce
Pros & Cons
Pipedrive
Pros
- Best-in-class visual pipeline
- Very easy to set up and use
- Strong mobile app
- Good email integration
- Activity-based selling approach
Cons
- Limited marketing features
- Reporting less robust than competitors
- No free tier available
- Add-ons increase cost
Salesforce
Pros
- Unmatched customization and flexibility
- Massive app marketplace (AppExchange)
- Enterprise-grade security and compliance
- Advanced reporting and AI features
- Industry-specific solutions available
Cons
- Steep learning curve
- Expensive, especially with add-ons
- Often requires admin/developer resources
- Can be overkill for small teams
The Verdict: Pipedrive Edges Out
This was a close comparison, but Pipedrive edges out Salesforce with a slightly higher overall rating of 8.5/10 versus 8/10. Both are solid choices, but Pipedrive offers a marginally better overall package.
Pipedrive's advantages include Best-in-class visual pipeline and Very easy to set up and use, though Salesforce counters with Unmatched customization and flexibility and Massive app marketplace (AppExchange).
Our recommendation: We give the slight edge to Pipedrive, but don't count out Salesforce if its specific strengths align better with your needs.
Choose Pipedrive if you...
- • Need sales-focused smbs
- • Need teams wanting visual pipeline
- • Need salespeople needing quick setup
Choose Salesforce if you...
- • Need enterprise sales organizations
- • Need companies with complex sales processes
- • Need organizations needing heavy customization
Ready to Get Started?
Read our full reviews:
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