Pipedrive vs Salesforce: Which Is Better in 2026?

A detailed comparison to help you choose the right crm & sales tool for your needs.

Our Pick: Pipedrive (by a slight margin)

Pipedrive edges out with a slightly higher rating (8.5 vs 8)

Quick Comparison

Aspect
P
Pipedrive(Winner)
S
Salesforce
Overall Rating
8.5/10
8/10
Starting Price
$14/mo
$25/mo
Free Plan
Free Trial
Best For
small
large
Ease of Use
9/10
6/10
Features
8/10
10/10
Value for Money
8/10
6/10
Support
8/10
8/10

Overview

Pipedrive is a sales-focused CRM with an intuitive visual pipeline interface. Built to help sales teams close more deals with less manual work.

Salesforce is the enterprise CRM leader with unmatched customization, integrations, and scalability. Powers sales, service, and marketing for the world's largest companies.

Pricing Comparison

Better value: Pipedrive
P

Pipedrive

Better Value
Pricing ModelPaid
Starting Price$14/mo
Free Trial
Free Tier
S

Salesforce

Pricing ModelPaid
Starting Price$25/mo
Free Trial
Free Tier

Features Comparison

FeaturePipedriveSalesforce
Contact Management
Deal Pipeline
Email Tracking
Email Templates
Sales Automation
Reporting
Mobile App
Api Access
Lead Scoring
Telephony
Via add-on
Via integration

0

features unique to Pipedrive

0

features unique to Salesforce

Pros & Cons

P

Pipedrive

Pros

  • Best-in-class visual pipeline
  • Very easy to set up and use
  • Strong mobile app
  • Good email integration
  • Activity-based selling approach

Cons

  • Limited marketing features
  • Reporting less robust than competitors
  • No free tier available
  • Add-ons increase cost
S

Salesforce

Pros

  • Unmatched customization and flexibility
  • Massive app marketplace (AppExchange)
  • Enterprise-grade security and compliance
  • Advanced reporting and AI features
  • Industry-specific solutions available

Cons

  • Steep learning curve
  • Expensive, especially with add-ons
  • Often requires admin/developer resources
  • Can be overkill for small teams

The Verdict: Pipedrive Edges Out

This was a close comparison, but Pipedrive edges out Salesforce with a slightly higher overall rating of 8.5/10 versus 8/10. Both are solid choices, but Pipedrive offers a marginally better overall package.

Pipedrive's advantages include Best-in-class visual pipeline and Very easy to set up and use, though Salesforce counters with Unmatched customization and flexibility and Massive app marketplace (AppExchange).

Our recommendation: We give the slight edge to Pipedrive, but don't count out Salesforce if its specific strengths align better with your needs.

Choose Pipedrive if you...

  • • Need sales-focused smbs
  • • Need teams wanting visual pipeline
  • • Need salespeople needing quick setup

Choose Salesforce if you...

  • • Need enterprise sales organizations
  • • Need companies with complex sales processes
  • • Need organizations needing heavy customization

Ready to Get Started?

* We may earn an affiliate commission when you visit these tools through our links. This doesn't affect our ratings or comparisons.

Pipedrive vs Salesforce FAQ

Based on our evaluation, Pipedrive has a slight edge with an overall rating of 8.5/10. However, the best choice depends on your specific needs and use case.
Yes, Pipedrive is more affordable with plans starting at $14/month, compared to $25/month for the other.
Pipedrive scores higher in ease of use (9/10) compared to Salesforce (6/10).
Yes, migration between Pipedrive and Salesforce is possible. Most tools offer data export features. Check each tool's documentation for specific migration guides and import capabilities.
For small teams, Pipedrive is specifically designed for this use case. Consider your budget and specific feature needs when choosing.
For startups, consider your growth trajectory. Both tools require paid plans, so factor pricing into your runway calculations.
Yes, each tool has unique strengths. Pipedrive excels at: Sales-focused SMBs, Teams wanting visual pipeline. Salesforce is better for: Enterprise sales organizations, Companies with complex sales processes. Review our detailed feature comparison above.
Both tools have similar support ratings at 8/10.
Pipedrive offers better value for money with a rating of 8/10 compared to Salesforce's 6/10.
Consider switching if Salesforce's strengths (Enterprise sales organizations) align better with your current needs. However, factor in migration effort and learning curve before making the switch.