Freshsales vs HubSpot CRM: Which Is Better in 2026?
A detailed comparison to help you choose the right crm & sales tool for your needs.
Our Pick: HubSpot CRM (by a slight margin)
HubSpot CRM edges out with a slightly higher rating (8.5 vs 8)
Quick Comparison
| Aspect | F Freshsales | H HubSpot CRM(Winner) |
|---|---|---|
| Overall Rating | 8/10 | 8.5/10 |
| Starting Price | $15/mo | $20/mo |
| Free Plan | ||
| Free Trial | ||
| Best For | small | any |
| Ease of Use | 8/10 | 9/10 |
| Features | 8/10 | 9/10 |
| Value for Money | 8/10 | 8/10 |
| Support | 8/10 | 8/10 |
Overview
Freshsales (by Freshworks) is a modern CRM with built-in phone, email, and AI features. Designed for teams that want essential features without complexity.
HubSpot CRM offers a generous free tier with contact management, email tracking, and deal pipelines. Part of the larger HubSpot ecosystem for marketing, sales, and service.
Pricing Comparison
Better value: FreshsalesFreshsales
Better ValueHubSpot CRM
Features Comparison
| Feature | Freshsales | HubSpot CRM |
|---|---|---|
| Contact Management | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Email Templates | ||
| Sales Automation | ||
| Reporting | ||
| Mobile App | ||
| Api Access | ||
| Lead Scoring | Paid | |
| Telephony | Paid |
0
features unique to Freshsales
0
features unique to HubSpot CRM
Pros & Cons
Freshsales
Pros
- Built-in phone and email
- Clean, modern interface
- AI-powered lead scoring
- Good value for features
- Free tier available
Cons
- Smaller app marketplace
- Less customizable than competitors
- Reporting could be deeper
- Mobile app needs work
HubSpot CRM
Pros
- Excellent free tier with no user limits
- Intuitive, modern interface
- Strong marketing automation integration
- Great email tracking and templates
- Comprehensive reporting dashboards
Cons
- Paid tiers can get expensive quickly
- Some features locked behind higher tiers
- Can be complex for simple needs
- Limited customization on free plan
The Verdict: HubSpot CRM Edges Out
This was a close comparison, but HubSpot CRM edges out Freshsales with a slightly higher overall rating of 8.5/10 versus 8/10. Both are solid choices, but HubSpot CRM offers a marginally better overall package.
HubSpot CRM's advantages include Excellent free tier with no user limits and Intuitive, modern interface, though Freshsales counters with Built-in phone and email and Clean, modern interface.
Our recommendation: We give the slight edge to HubSpot CRM, but don't count out Freshsales if its specific strengths align better with your needs.
Choose Freshsales if you...
- • Need inside sales teams
- • Need smbs wanting built-in calling
- • Need teams needing quick crm setup
Choose HubSpot CRM if you...
- • Need growing startups needing free crm
- • Need marketing-focused sales teams
- • Need companies wanting all-in-one platform
Ready to Get Started?
Read our full reviews:
* We may earn an affiliate commission when you visit these tools through our links. This doesn't affect our ratings or comparisons.