Copper vs Freshsales: Which Is Better in 2026?
A detailed comparison to help you choose the right crm & sales tool for your needs.
Our Pick: Freshsales (by a slight margin)
Freshsales edges out with a slightly higher rating (8 vs 7.5)
Quick Comparison
| Aspect | C Copper | F Freshsales(Winner) |
|---|---|---|
| Overall Rating | 7.5/10 | 8/10 |
| Starting Price | $23/mo | $15/mo |
| Free Plan | ||
| Free Trial | ||
| Best For | small | small |
| Ease of Use | 9/10 | 8/10 |
| Features | 7/10 | 8/10 |
| Value for Money | 7/10 | 8/10 |
| Support | 8/10 | 8/10 |
Overview
Copper (formerly ProsperWorks) is the CRM built specifically for Google Workspace users. Lives inside Gmail and integrates deeply with Google apps.
Freshsales (by Freshworks) is a modern CRM with built-in phone, email, and AI features. Designed for teams that want essential features without complexity.
Pricing Comparison
Better value: FreshsalesCopper
Freshsales
Better ValueFeatures Comparison
Winner: Freshsales| Feature | Copper | Freshsales |
|---|---|---|
| Contact Management | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Email Templates | ||
| Sales Automation | Basic | |
| Reporting | ||
| Mobile App | ||
| Api Access | ||
| Lead Scoring | ||
| Telephony |
0
features unique to Copper
2
features unique to Freshsales
Pros & Cons
Copper
Pros
- Best Google Workspace integration
- Works directly in Gmail
- Automatic contact enrichment
- Very easy to adopt
- Clean, simple interface
Cons
- Only valuable if using Google Workspace
- Limited advanced features
- Pricing higher for what you get
- Less powerful automation
Freshsales
Pros
- Built-in phone and email
- Clean, modern interface
- AI-powered lead scoring
- Good value for features
- Free tier available
Cons
- Smaller app marketplace
- Less customizable than competitors
- Reporting could be deeper
- Mobile app needs work
The Verdict: Freshsales Edges Out
This was a close comparison, but Freshsales edges out Copper with a slightly higher overall rating of 8/10 versus 7.5/10. Both are solid choices, but Freshsales offers a marginally better overall package.
Freshsales's advantages include Built-in phone and email and Clean, modern interface, though Copper counters with Best Google Workspace integration and Works directly in Gmail.
Our recommendation: We give the slight edge to Freshsales, but don't count out Copper if its specific strengths align better with your needs.
Choose Copper if you...
- • Need teams fully on google workspace
- • Need relationship-based businesses
- • Need teams wanting minimal crm friction
Choose Freshsales if you...
- • Need inside sales teams
- • Need smbs wanting built-in calling
- • Need teams needing quick crm setup
Ready to Get Started?
Read our full reviews:
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