Close vs Zoho CRM: Which Is Better in 2026?
A detailed comparison to help you choose the right crm & sales tool for your needs.
Our Pick: Close (by a slight margin)
Close edges out with a slightly higher rating (8 vs 7.5)
Quick Comparison
| Aspect | C Close(Winner) | Z Zoho CRM |
|---|---|---|
| Overall Rating | 8/10 | 7.5/10 |
| Starting Price | $49/mo | $14/mo |
| Free Plan | ||
| Free Trial | ||
| Best For | small | medium |
| Ease of Use | 8/10 | 7/10 |
| Features | 8/10 | 8/10 |
| Value for Money | 7/10 | 9/10 |
| Support | 9/10 | 7/10 |
Overview
Close is a sales engagement CRM with powerful calling, email sequences, and pipeline management. Designed for inside sales teams focused on outbound.
Zoho CRM is part of the comprehensive Zoho suite, offering solid features at competitive pricing. Good balance of functionality and affordability.
Pricing Comparison
Better value: Zoho CRMClose
Zoho CRM
Better ValueFeatures Comparison
Winner: Zoho CRM| Feature | Close | Zoho CRM |
|---|---|---|
| Contact Management | ||
| Deal Pipeline | ||
| Email Tracking | ||
| Email Templates | ||
| Sales Automation | ||
| Reporting | ||
| Mobile App | ||
| Api Access | ||
| Lead Scoring | ||
| Telephony |
0
features unique to Close
1
features unique to Zoho CRM
Pros & Cons
Close
Pros
- Best-in-class built-in calling
- Powerful email sequences
- Fast, responsive interface
- Excellent for outbound sales
- Great customer support
Cons
- Higher starting price
- Limited marketing features
- Fewer integrations than others
- Not ideal for inbound-focused teams
Zoho CRM
Pros
- Excellent value for money
- Strong Zoho ecosystem integration
- Good automation capabilities
- Free tier available
- AI assistant (Zia) included
Cons
- Interface feels dated
- Customer support can be slow
- Learning curve for setup
- Some features buried in menus
The Verdict: Close Edges Out
This was a close comparison, but Close edges out Zoho CRM with a slightly higher overall rating of 8/10 versus 7.5/10. Both are solid choices, but Close offers a marginally better overall package.
Close's advantages include Best-in-class built-in calling and Powerful email sequences, though Zoho CRM counters with Excellent value for money and Strong Zoho ecosystem integration.
Our recommendation: We give the slight edge to Close, but don't count out Zoho CRM if its specific strengths align better with your needs.
Choose Close if you...
- • Need outbound sales teams
- • Need startups doing cold outreach
- • Need inside sales organizations
Choose Zoho CRM if you...
- • Need budget-conscious growing companies
- • Need teams already using zoho apps
- • Need smbs wanting feature-rich crm
Ready to Get Started?
Read our full reviews:
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