Close vs Pipedrive: Which Is Better in 2026?

A detailed comparison to help you choose the right crm & sales tool for your needs.

Our Pick: Pipedrive (by a slight margin)

Pipedrive edges out with a slightly higher rating (8.5 vs 8)

Quick Comparison

Aspect
C
Close
P
Pipedrive(Winner)
Overall Rating
8/10
8.5/10
Starting Price
$49/mo
$14/mo
Free Plan
Free Trial
Best For
small
small
Ease of Use
8/10
9/10
Features
8/10
8/10
Value for Money
7/10
8/10
Support
9/10
8/10

Overview

C

Close

Close is a sales engagement CRM with powerful calling, email sequences, and pipeline management. Designed for inside sales teams focused on outbound.

P

Pipedrive

Pipedrive is a sales-focused CRM with an intuitive visual pipeline interface. Built to help sales teams close more deals with less manual work.

Pricing Comparison

Better value: Pipedrive
C

Close

Pricing ModelPaid
Starting Price$49/mo
Free Trial
Free Tier
P

Pipedrive

Better Value
Pricing ModelPaid
Starting Price$14/mo
Free Trial
Free Tier

Features Comparison

Winner: Pipedrive
FeatureClosePipedrive
Contact Management
Deal Pipeline
Email Tracking
Email Templates
Sales Automation
Reporting
Mobile App
Api Access
Lead Scoring
Telephony
Via add-on

0

features unique to Close

1

features unique to Pipedrive

Pros & Cons

C

Close

Pros

  • Best-in-class built-in calling
  • Powerful email sequences
  • Fast, responsive interface
  • Excellent for outbound sales
  • Great customer support

Cons

  • Higher starting price
  • Limited marketing features
  • Fewer integrations than others
  • Not ideal for inbound-focused teams
P

Pipedrive

Pros

  • Best-in-class visual pipeline
  • Very easy to set up and use
  • Strong mobile app
  • Good email integration
  • Activity-based selling approach

Cons

  • Limited marketing features
  • Reporting less robust than competitors
  • No free tier available
  • Add-ons increase cost

The Verdict: Pipedrive Edges Out

This was a close comparison, but Pipedrive edges out Close with a slightly higher overall rating of 8.5/10 versus 8/10. Both are solid choices, but Pipedrive offers a marginally better overall package.

Pipedrive's advantages include Best-in-class visual pipeline and Very easy to set up and use, though Close counters with Best-in-class built-in calling and Powerful email sequences.

Our recommendation: We give the slight edge to Pipedrive, but don't count out Close if its specific strengths align better with your needs.

Choose Close if you...

  • • Need outbound sales teams
  • • Need startups doing cold outreach
  • • Need inside sales organizations

Choose Pipedrive if you...

  • • Need sales-focused smbs
  • • Need teams wanting visual pipeline
  • • Need salespeople needing quick setup

Ready to Get Started?

Try CloseTry Pipedrive

Read our full reviews:

Close Full ReviewPipedrive Full Review

* We may earn an affiliate commission when you visit these tools through our links. This doesn't affect our ratings or comparisons.

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Close vs Pipedrive FAQ

Based on our evaluation, Pipedrive has a slight edge with an overall rating of 8.5/10. However, the best choice depends on your specific needs and use case.
Yes, Pipedrive is more affordable with plans starting at $14/month, compared to $49/month for the other.
Pipedrive scores higher in ease of use (9/10) compared to Close (8/10).
Yes, migration between Close and Pipedrive is possible. Most tools offer data export features. Check each tool's documentation for specific migration guides and import capabilities.
For small teams, Close is specifically designed for this use case. Consider your budget and specific feature needs when choosing.
For startups, consider your growth trajectory. Both tools require paid plans, so factor pricing into your runway calculations.
Yes, each tool has unique strengths. Close excels at: Outbound sales teams, Startups doing cold outreach. Pipedrive is better for: Sales-focused SMBs, Teams wanting visual pipeline. Review our detailed feature comparison above.
Close rates higher in customer support (9/10) compared to Pipedrive (8/10).
Pipedrive offers better value for money with a rating of 8/10 compared to Close's 7/10.
Consider switching if Pipedrive's strengths (Sales-focused SMBs) align better with your current needs. However, factor in migration effort and learning curve before making the switch.