Close vs Insightly: Which Is Better in 2026?

A detailed comparison to help you choose the right crm & sales tool for your needs.

Our Pick: Close

Close has a significantly higher overall rating (8 vs 7)

Quick Comparison

Aspect
C
Close(Winner)
I
Insightly
Overall Rating
8/10
7/10
Starting Price
$49/mo
$29/mo
Free Plan
Free Trial
Best For
small
medium
Ease of Use
8/10
7/10
Features
8/10
7/10
Value for Money
7/10
7/10
Support
9/10
7/10

Overview

C

Close

Close is a sales engagement CRM with powerful calling, email sequences, and pipeline management. Designed for inside sales teams focused on outbound.

I

Insightly

Insightly combines CRM with project management, making it ideal for businesses that need to track deals through delivery. Good for service businesses.

Pricing Comparison

Better value: Insightly
C

Close

Pricing ModelPaid
Starting Price$49/mo
Free Trial
Free Tier
I

Insightly

Better Value
Pricing ModelFreemium
Starting Price$29/mo
Free Trial
Free Tier

Features Comparison

Winner: Close
FeatureCloseInsightly
Contact Management
Deal Pipeline
Email Tracking
Email Templates
Sales Automation
Basic
Reporting
Mobile App
Api Access
Lead Scoring
Telephony

1

features unique to Close

0

features unique to Insightly

Pros & Cons

C

Close

Pros

  • Best-in-class built-in calling
  • Powerful email sequences
  • Fast, responsive interface
  • Excellent for outbound sales
  • Great customer support

Cons

  • Higher starting price
  • Limited marketing features
  • Fewer integrations than others
  • Not ideal for inbound-focused teams
I

Insightly

Pros

  • Built-in project management
  • Good for service businesses
  • Solid Gmail/Outlook integration
  • Free tier available
  • Relationship linking features

Cons

  • Interface feels dated
  • Limited automation
  • Customer support could be better
  • Mobile app needs improvement

The Verdict: Close Wins

After thorough evaluation, Close emerges as the clear winner in this comparison. With an overall rating of 8/10 compared to 7/10, it offers a noticeably better experience across most evaluation criteria.

Close particularly excels in Outbound sales teams and Startups doing cold outreach, making it the go-to choice for most users looking for a crm & sales solution.

Our recommendation: We confidently recommend Close for most users. However, Insightly remains a viable option if you specifically need service businesses (agencies, consultants).

Choose Close if you...

  • • Need outbound sales teams
  • • Need startups doing cold outreach
  • • Need inside sales organizations

Choose Insightly if you...

  • • Need service businesses (agencies, consultants)
  • • Need teams needing crm + pm combo
  • • Need small businesses wanting simplicity

Ready to Get Started?

Try CloseTry Insightly

Read our full reviews:

Close Full ReviewInsightly Full Review

* We may earn an affiliate commission when you visit these tools through our links. This doesn't affect our ratings or comparisons.

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Close vs Insightly FAQ

Based on our evaluation, Close has a slight edge with an overall rating of 8/10. However, the best choice depends on your specific needs and use case.
Yes, Insightly is more affordable with plans starting at $29/month, compared to $49/month for the other.
Close scores higher in ease of use (8/10) compared to Insightly (7/10).
Yes, migration between Close and Insightly is possible. Most tools offer data export features. Check each tool's documentation for specific migration guides and import capabilities.
For small teams, Close is specifically designed for this use case. Consider your budget and specific feature needs when choosing.
For startups, consider your growth trajectory. Insightly offers a free tier which is great for bootstrapped startups.
Yes, each tool has unique strengths. Close excels at: Outbound sales teams, Startups doing cold outreach. Insightly is better for: Service businesses (agencies, consultants), Teams needing CRM + PM combo. Review our detailed feature comparison above.
Close rates higher in customer support (9/10) compared to Insightly (7/10).
Both tools offer similar value for money, each rated 7/10.
Consider switching if Insightly's strengths (Service businesses (agencies, consultants)) align better with your current needs. However, factor in migration effort and learning curve before making the switch.