Crazy Egg vs Hotjar: Which Is Better in 2026?

A detailed comparison to help you choose the right analytics tool for your needs.

Our Pick: Hotjar (by a slight margin)

Hotjar edges out with a slightly higher rating (8 vs 7.5)

Quick Comparison

Aspect
C
Crazy Egg
H
Hotjar(Winner)
Overall Rating
7.5/10
8/10
Starting Price
$29/mo
$32/mo
Free Plan
Free Trial
Best For
small
small
Ease of Use
9/10
9/10
Features
7/10
8/10
Value for Money
7/10
7/10
Support
7/10
8/10

Overview

Crazy Egg provides heatmaps, scrollmaps, and A/B testing to help optimize website conversions. One of the original heatmap tools on the market.

Hotjar combines heatmaps, session recordings, and feedback tools to show how users interact with your website. Great for UX insights and conversion optimization.

Pricing Comparison

Better value: Crazy Egg
C

Crazy Egg

Better Value
Pricing ModelPaid
Starting Price$29/mo
Free Trial
Free Tier
H

Hotjar

Pricing ModelFreemium
Starting Price$32/mo
Free Trial
Free Tier

Features Comparison

Winner: Hotjar
FeatureCrazy EggHotjar
Web Analytics
Basic
Product Analytics
Heatmaps
Session Recording
Funnel Analysis
Privacy Focused
Real Time
Ab Testing
Data Retention
12 months
365 days
Custom Events

1

features unique to Crazy Egg

3

features unique to Hotjar

Pros & Cons

C

Crazy Egg

Pros

  • Easy to use heatmaps
  • Quick to set up
  • A/B testing included
  • Snapshot feature
  • Good for CRO basics

Cons

  • Limited page views on plans
  • No real-time analytics
  • Fewer features than Hotjar
  • Can get expensive
H

Hotjar

Pros

  • Visual heatmaps and recordings
  • Easy to understand insights
  • User feedback tools
  • Free tier available
  • Quick to implement

Cons

  • Recording limits on lower plans
  • Can slow down site slightly
  • Privacy considerations
  • Limited quantitative analytics

The Verdict: Hotjar Edges Out

This was a close comparison, but Hotjar edges out Crazy Egg with a slightly higher overall rating of 8/10 versus 7.5/10. Both are solid choices, but Hotjar offers a marginally better overall package.

Hotjar's advantages include Visual heatmaps and recordings and Easy to understand insights, though Crazy Egg counters with Easy to use heatmaps and Quick to set up.

Our recommendation: We give the slight edge to Hotjar, but don't count out Crazy Egg if its specific strengths align better with your needs.

Choose Crazy Egg if you...

  • • Need quick heatmap insights
  • • Need simple a/b testing
  • • Need conversion optimization basics

Choose Hotjar if you...

  • • Need ux research and optimization
  • • Need conversion rate optimization
  • • Need understanding user behavior visually

Ready to Get Started?

* We may earn an affiliate commission when you visit these tools through our links. This doesn't affect our ratings or comparisons.

Crazy Egg vs Hotjar FAQ

Based on our evaluation, Hotjar has a slight edge with an overall rating of 8/10. However, the best choice depends on your specific needs and use case.
Yes, Crazy Egg is more affordable with plans starting at $29/month, compared to $32/month for the other.
Both tools have similar ease of use ratings at 9/10.
Yes, migration between Crazy Egg and Hotjar is possible. Most tools offer data export features. Check each tool's documentation for specific migration guides and import capabilities.
For small teams, Crazy Egg is specifically designed for this use case. Consider your budget and specific feature needs when choosing.
For startups, consider your growth trajectory. Hotjar offers a free tier which is great for bootstrapped startups.
Yes, each tool has unique strengths. Crazy Egg excels at: Quick heatmap insights, Simple A/B testing. Hotjar is better for: UX research and optimization, Conversion rate optimization. Review our detailed feature comparison above.
Hotjar rates higher in customer support (8/10) compared to Crazy Egg (7/10).
Both tools offer similar value for money, each rated 7/10.
Consider switching if Hotjar's strengths (UX research and optimization) align better with your current needs. However, factor in migration effort and learning curve before making the switch.