Crazy Egg vs Heap: Which Is Better in 2026?
A detailed comparison to help you choose the right analytics tool for your needs.
Our Pick: Heap (by a slight margin)
Heap edges out with a slightly higher rating (8 vs 7.5)
Quick Comparison
| Aspect | C Crazy Egg | H Heap(Winner) |
|---|---|---|
| Overall Rating | 7.5/10 | 8/10 |
| Starting Price | $29/mo | Free |
| Free Plan | ||
| Free Trial | ||
| Best For | small | medium |
| Ease of Use | 9/10 | 8/10 |
| Features | 7/10 | 9/10 |
| Value for Money | 7/10 | 7/10 |
| Support | 7/10 | 7/10 |
Overview
Crazy Egg provides heatmaps, scrollmaps, and A/B testing to help optimize website conversions. One of the original heatmap tools on the market.
Heap
Heap automatically captures all user interactions without manual event tracking. Great for retroactive analysis and teams wanting comprehensive behavioral data.
Pricing Comparison
Better value: HeapCrazy Egg
Heap
Better ValueFeatures Comparison
Winner: Heap| Feature | Crazy Egg | Heap |
|---|---|---|
| Web Analytics | ||
| Product Analytics | ||
| Heatmaps | ||
| Session Recording | ||
| Funnel Analysis | ||
| Privacy Focused | ||
| Real Time | ||
| Ab Testing | ||
| Data Retention | 12 months | Varies |
| Custom Events | Auto-captured |
0
features unique to Crazy Egg
4
features unique to Heap
Pros & Cons
Crazy Egg
Pros
- Easy to use heatmaps
- Quick to set up
- A/B testing included
- Snapshot feature
- Good for CRO basics
Cons
- Limited page views on plans
- No real-time analytics
- Fewer features than Hotjar
- Can get expensive
Heap
Pros
- Auto-captures all events
- Retroactive analysis possible
- Session replay included
- Good free tier
- Easy implementation
Cons
- Can be expensive at scale
- Data can be overwhelming
- Requires data governance
- Some features need setup
The Verdict: Heap Edges Out
This was a close comparison, but Heap edges out Crazy Egg with a slightly higher overall rating of 8/10 versus 7.5/10. Both are solid choices, but Heap offers a marginally better overall package.
Heap's advantages include Auto-captures all events and Retroactive analysis possible, though Crazy Egg counters with Easy to use heatmaps and Quick to set up.
Our recommendation: We give the slight edge to Heap, but don't count out Crazy Egg if its specific strengths align better with your needs.
Choose Crazy Egg if you...
- • Need quick heatmap insights
- • Need simple a/b testing
- • Need conversion optimization basics
Choose Heap if you...
- • Need teams wanting complete data
- • Need retroactive analysis needs
- • Need product experimentation
Ready to Get Started?
Read our full reviews:
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